Privacy Policy

Introduction

Stickland Property Investment Ltd  is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, make a booking, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

Who We Are

Data Controller: Stickland Property Investment Ltd Email:sticklandproperty@gmail.com Telephone: 07722016217 Registered Address: 25 Colchester Crescent, Towcester, NN12 6PS 

Information We Collect

We may collect and process the following personal information:

Information You Provide

• Name
• Email address
• Telephone number
• Postal address
• Booking details
• Guest information
• Special requests relating to your stay
• Communications sent to us

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Website usage information
• Cookie data

How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate with you regarding your stay
• Respond to enquiries
• Provide customer support
• Process payments
• Improve our website and services
• Meet legal and regulatory obligations
• Prevent fraud and protect our properties

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract

To fulfil a booking or provide accommodation services.

Legal Obligation

To comply with legal requirements including tax, accounting and regulatory obligations.

Legitimate Interests

To operate and improve our business, protect our properties and communicate with guests.

Consent

Where you have provided consent for marketing communications or non-essential cookies. You may withdraw consent at any time.

Sharing Your Information

We may share your information with:

• Payment providers
• Booking platforms
• Professional advisers IT and website service providers
• Regulatory authorities where required by law

We do not sell personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Booking and financial records may be retained for up to seven years in accordance with UK legal and tax requirements.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure. Your Rights Under UK GDPR, you have the right to: 

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings. Where required, we will seek your consent before placing non-essential cookies on your device.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the: Information Commissioner's Office (ICO)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Stickland Property Investment Ltd Email: sticklandproperty@gmail.com Telephone: 07722016217 Registered Address: 25 Colchester Crescent, Towcester NN12 6PS

Last Updated: June 2026